Reservation Information

  • Reservations can be made five months prior to your stay.
  • In spring and autumn the machiya could be filled rapidly: it is better to reserve ahead.
  • Please make your reservation through the room calendar.
  • Please be aware that room availability shown on the website cannot be actual information due to manual updating. In such a case occurs, our room availability may not be able to meet your request. When we find your inquiry, we will check the room availability and send you a mail within 1 or 2 days for a tentative reservation.
    In any case our mail has not been found two days after your inquiry had been made, please contact us at info@sanjojuku.kyoto.jp. Also we advise you to check your Junk Mail Folder in any case our responding email has been blocked.
  • Your reservation will be completed when a reply to our confirmation email is found.
    Please answer to the tentative reservation e-mail within three days to complete your reservation.
    Please be aware that if we do not receive a reply to the tentative reservation e-mail within three days, room(s) will be sold to other guest(s).
    Responding to the tentative reservation email would be much appreciated even in a case you do not wish to take the room(s).
  • Please call us for making a reservation for a room less than three days prior to your stay.
    TEL: 075-468-9779
    •After 21:00 we won’t be answering the phone nor mail.
    Room rates are subjected to changing during week-end and peak-seasons
  • Please provide us details in the Enqury Body column in any case you would like to book two or more rooms and/or you have some special need.
  • As a 130-year-old Kyoto Machiya Inn, noise proof has not been installed. Therefore, we are afraid that children under 6-year-old cannot be accommodated at Sanjojuku. We appreciate you for understanding and cooperation.

Cancel Policy

  • Please inform us about any amendment of your booking as soon as possible.
  • For cancelations made less than 8 days prior to your arrival we will aplly a penalty fee.


  • Same day or no show/100% of one night room rate
  • 1 day prior to the date of arrival/80% of one night room rate
  • Cancelled 2 – 7 days prior to the date of arrival/50% of one night room rate
  • Cancelled 8 or more days prior to the date of arrival / No cancellation fee

Payment Method

  • Payment for your entire stay will be made at the front desk when checking in.