Reservations can be made five months prior to your stay.
In spring and autumn the machiya could be filled rapidly: it is better to reserve ahead.
Please make your reservation through the room calendar.
Please be aware that room availability shown on the website cannot be actual information due to manual updating. In such a case occurs, our room availability may not be able to meet your request. When we find your inquiry, we will check the room availability and send you a mail within 1 or 2 days for a tentative reservation.
In any case our mail has not been found two days after your inquiry had been made, please contact us at email@example.com. Also we advise you to check your Junk Mail Folder in any case our responding email has been blocked.
Your reservation will be completed when a reply to our confirmation email is found.
Please answer to the tentative reservation e-mail within three days to complete your reservation.
Please be aware that if we do not receive a reply to the tentative reservation e-mail within three days, room(s) will be sold to other guest(s).
Responding to the tentative reservation email would be much appreciated even in a case you do not wish to take the room(s).
Please call us for making a reservation for a room less than three days prior to your stay. TEL: 075-468-9779
•After 21:00 we won’t be answering the phone nor mail.
Room rates are subjected to changing during week-end and peak-seasons
Please provide us details in the Enqury Body column in any case you would like to book two or more rooms and/or you have some special need.
As a 130-year-old Kyoto Machiya Inn, noise proof has not been installed. Therefore, we are afraid that children under 6-year-old cannot be accommodated at Sanjojuku. We appreciate you for understanding and cooperation.
Please inform us about any amendment of your booking as soon as possible.
For cancelations made less than 8 days prior to your arrival we will aplly a penalty fee.
Same day or no show/100% of one night room rate
1 day prior to the date of arrival/80% of one night room rate
Cancelled 2 – 7 days prior to the date of arrival/50% of one night room rate
Cancelled 8 or more days prior to the date of arrival / No cancellation fee
Payment for your entire stay will be made at the front desk when checking in.